Privacy policy

Our privacy policy

This privacy policy details how NEON eCommerce Packaging uses or intends to use and protects any information that you give NEON eCommerce Packaging when you use this website.

NEON eCommerce Packaging is committed to ensuring that your privacy is consistently protected. You can be assured that should NEON eCommerce Packaging decide to ask you to provide any information to identify you, the details you provide will only be used in accordance with this privacy statement.

NEON eCommerce Packaging collects personal information for the purpose of providing, administering, improving and personalising its product marketplace to facilitate the supply of products to users of its website, for marketing and to support its business functions.  If you choose to not allow NEON eCommerce Packaging to collect your personal information, we may not be able to provide you access to the product marketplace that allows you to purchase products from its product suppliers.

What we collect:

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• Information on what pages consumers access or visit
• Information regarding specific purchases made online is also collected

What we do with the information we gather

• Internal record keeping
• We may use the information to improve our products and services.
• Occasionally, we may decide to send you promotional emails regarding new product availability, special offers or additional information that may interest you. This will be provided to you through the email address you have nominated upon signing up to NEON eCommerce Packaging subscription.
• Occasionally, we may also use information you have nominated to contact you for market research purposes. This may be conducted through email, phone, fax or mail. Additionally, your nominated contact details may be used by NEON eCommerce Packaging to customise the website according to your interest.

NEON eCommerce Packaging’s' Privacy Policy is subject to change at any time so we encourage you to review at regular intervals. If NEON eCommerce Packaging updates the Privacy Policy, you will be notified of the change. By continuing to use NEON eCommerce Packaging’s services after the new policy update, you have agreed to have accepted any changes to the Privacy Policy.

NEON eCommerce Packaging takes the security of your personal information to obtain paramount importance. NEON eCommerce Packaging will take all feasible steps to protect your personal information from issues such as misuse, loss and unauthorised access, modification or disclosure. NEON eCommerce Packaging will implement the following steps to safeguard

• Password protected databases;
• System firewalls; and
• Staff training.

NEON eCommerce Packaging's data security practices have been adopted with the purpose of protecting all data provided to us. Individuals should still be aware that inherent risks associated with data over the internet and other mediums still exist and thus, NEON eCommerce Packaging cannot provide any guarantee that any transmission will be completely secure.

NEON eCommerce Packaging is committed to ensure that any information you provide to us is secure. To prevent any unauthorised access or disclosure, NEON eCommerce Packaging has placed physical, electronic and managerial procedures to safeguard, protect and secure the information we collect online.

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: info@neonpackaging.com.au.

NEON eCommerce Packaging agrees to not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so. We may use any personal information you provide to us for the purpose of sending you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at info@neonpackaging.com.au as soon as possible. Upon receiving the correct information, we will promptly correct any information to be found incorrect.

How we use cookies

Other information NEON eCommerce Packaging may also collect will be  based on how you use the NEON eCommerce Packaging website or its apps, including through ‘cookies’, web beacons and other similar technologies.

The cookies we collect is a small file that will be initially asked to be placed on your computer's hard drive. Once agreed, the file is added onto your computer's hard drive and will assist in analysing web traffic or provides insights when you visit a particular website. Cookies allow the ability for web applications to customise their response to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

NEON eCommerce Packaging's purpose of using cookies is to provide you with a more consistent experience. There will be no attempt or action to use Cookies to personally identify you. If there are any information associated with Cookies, this information will be treated as personal information.

At any time, you have the choice to remove or reject cookies. This can be conducted by adjusting the settings on your web browser. However, it's worth noting that there are some parts of NEON eCommerce Packaging's website that may not function at its full extent without the use of Cookies.

The purpose of NEON eCommerce Packaging using Cookies is to identify which specific pages are being used within our website. This will helps us analyse certain data about webpage traffic and assist us in improving our website to tailor it to customer needs. We only use this information for statistical analysis purposes and once this is conducted and we gather our statistics, the data will be promptly removed from the system.

Furthermore, NEON eCommerce Packaging will use Cookies for the purpose of remarketing via Google services. This will allow us with the ability to match the right people with the right messages.

Essentially, Cookies help us provide you with a better experience using our website. This is achieved through the ability of enabling us to monitor what specific pages you find useful or not. Cookies does not provide us any access to your computer or any information other than the data you nominate to share with us.

You have the ability to choose to accept or decline the use of Cookies. Most web browsers automatically accept cookies, but often, you are able to modify your browser settings and decline any Cookies you do not want based on your preference.

Links to other websites

NEON eCommerce Packaging's website may contain external links to other websites of interest. If you choose to access the link and leave our site, you should acknowledge that we have no direct correlation or obtain any control over the third party website. Thus, we do not obtain any forms of responsibility for the protection and privacy of your personal experience and information on the third party site. Therefore, caution should be exercised and encouragement is gathered to review their privacy policy on their site.