Privacy Policy

This privacy policy details how NEON eCommerce Packaging (NEON) uses, intends to use, and protect information you provide when you use this website.

NEON is committed to ensuring that your privacy is protected. Any information requested from you by NEON will only be used in accordance with the following privacy statement.

Personal information will be collected for the purpose of providing and administering personalised services to their customers, such as digital marketing and other business support functions. By choosing not to allow NEON to use your personal information, we may not be able to provide you access to the product marketplace where you may purchase products from.



We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information, such as postcode, preferences, and interests
  • Survey responses
  • Pages accessed and time spent on those pages
  • Online purchase information



All information will be held for internal record keeping and to help us improve our products and services where applicable.

We may contact you with information regarding purchases you have made with us.

We may contact you with promotional materials, such as post-purchase follow up emails, to improve your experience with NEON. These will be sent to the email address nominated at checkout, or through our email subscription sign up form.

Other marketing materials may be emailed to you with new product information or availabilities where applicable.

Details provided to NEON may be used to customise the website according to your preferences or interests.

NEON’s Privacy Policy is subject to change at any time, so we encourage you to review it regularly. By continuing to use NEON eCommerce Packaging's services after a policy update, you have agreed to the new policy.

NEON takes the security of your personal information seriously. We will take all feasible steps to protect your personal information from misuse, loss or unauthorised access, modification, or disclosure. NEON implements the following to protect your information:

  • Password protected databases
  • System firewalls
  • Staff training

Individuals should be aware of the inherent risks associated with sharing data through the internet. NEON cannot provide any guarantee that all transmissions are completely secure, however our policies and protections are in place to reduce this risk to the best of our ability.

If you have previously agreed to us using your personal information for direct marketing purposes, you may contact us at any time to change your preferences.

NEON will not sell, distribute, or lease your personal information to any third party without your consent or are required by law to do so.

If you believe any information you have provided is incorrect or incomplete, you may contact us at any time to update your preferences.



NEON may collect information from cookies, web beacons, and similar technologies.

If you accept cookies, a small file will be downloaded to your computer that will allow us to customise our site to your personal preferences or interests by gathering relevant data. 

You may reject or remove cookies at any time by adjusting the settings in your web browser. Please note that doing so may negatively impact your experience with the NEON website.

Our cookies are used for the express purpose of providing you a smooth and consistent experience on our site or apps. Your cookie information is considered personal information and will be protected the same way as other personal data. We may track webpage traffic data for analysis.

Cookies will be used for remarketing purposes through Google advertising services. This ensures that products are shown and marketed only to interested parties.



The NEON website may contain links to external websites. If you choose to access the link and leave the NEON website, you acknowledge that we have no control over the third-party site. You will need to read and accept their privacy policy. We are not responsible for the protection and control of your data on any third-party sites.